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FAQ Page

1) Q :  What is the exact amount of affiliate commission ?

     A :  NTA eSTORE affiliate program is free and enables members to earn revenue by placing a link or links on their web site which advertises

           NTA eSTORE or specific products on it. Any sales made to customers who have clicked on those links will earn the affiliate commission.

           The standard commission rate is currently 5%. However please contact us for further discussion with you  -  estore@nta.com.hk

 

2) Q :  If we want to have more information or help on the use of On-Music products, where should we contact with ?

     A :  On-Music has setup a Support section at their website -  www.on-music.net

            where you can have the information on the product warranty and the user hints - the tips and the rules of thumb to use our On-Music products,

            if you still have any further doubt after reading the Support section, you can contact us at  -  estore@nta.com.hk

 

3) Q :  Why we cannot play the music through the USB cable to On-Music speakers from my computer ?

     A :  The USB cable provided with the On-Music speaker is a 3 plugs cable, one plug is the normal USB plug, the other are mini

            USB plug and 3.5mm audio plug. The normal USB plug is used for charging the speaker only, and this plug cannot transfer

            any data or music to your speaker.  You need to use 3.5mm audio plug for music transfering from your computer or music

            device to the speaker. The mini USB plug is used to connect the speaker for charging up with normal USB plug , or as a

            music input with 3.5mm audio plug.

 

4) Q :  Why we cannot adjust the volume of On-Music speakers ?

     A :  Some On-Music speakers are using combined control on volume and tracking selection, you need to hold the switch

            either side for more than 1 to 2 second to enter the volume control state, while continues holding the switch at either

            side, the volume will increase or decrease slowly depending on which side of switch is hold continuously.

            For tracking selection, you only has a quick stroke ( <  1 to 2 second ) to the switch on either side to select next

            tracking or previous tracking at your desire.

 

For more information and support for On-Music products, please visit the SUPPORT section of  www.on-music.net